1.Prepare and organize all of your notes, research, questions, and interview responses ahead of time. Make sure everything is at your fingertips and that you know right where everything is located.

2.Feel free to refer to your notes during the phone interview - just don't read them.

3.Take notes during the interview – just don’t allow your note taking to interrupt the interview or distract you in any way.

4.Write down the interviewer’s name (verify the spelling) and title. Ask them how they would like you to send your thank you letter, and collect the contact information necessary to make that happen.